WhatsApp Business Multiple Want to know how to use WhatsApp with multiple users? Or can WhatsApp be used on multiple devices or phones? This first-hand guide answers all your questions about using Business with multiple users. It includes how to set up Business multiple users and use it for marketing, sales, and support.
Multiple users for different business sizes
You can use with multiple users in two different ways. Via the WhatsApp appor WhatsApp API, also known as platform. Each platform has its capabilities and restrictions, making it suitable for different sizes of business.
WhatsApp Business App
WhatsApp App Features and Capabilitiesare designed for small businesses. The installation process is simple and businesses can use the app for free. Additionally, it includes business tools like Welcome and Away Message , WhatsApp Catalog , WhatsApp Pay and Quick Replies .
Most importantly, the app allows Belarus WhatsApp Number List you to use Business for multiple users on up to five devices, including four linked devices and one phone at a time for each number. This allows more agents to respond to messages from prospects and customers from anywhere.
In 2022, WhatsApp released a paid plan, Business Premium , which allows you to connect up to 10 devices and assign chats to specific agents . However, this plan is only available for Android users and in select countries.
If your team size remains the same, having 5-10 devices connected to a WhatsApp number is enough. As your business grows, you will need a more sophisticated platform to handle more agents, contacts, and messages. That’s where the WhatsApp API comes in.
WhatsApp API
For large companies with teams of agents, it is important to quickly manage high volumes of messages. They will also need to respond quickly to all contacts with tools such as AI and advanced WhatsApp Number Database automation and track their team’s workload and the performance of their organization.
However, these additional features are only available for WhatsApp API accounts when connected to customer conversation management software like Respond.io .
WhatsApp Business App or WhatsApp API?
So, which WhatsApp product is right for you? The flowchart below will help you determine which WhatsApp Business product is best suited for micro-small businesses , SMBs, and large enterprises planning to use WhatsApp with multiple users.
Next, we’ll take a detailed look at each product’s features and the associated pros and cons.
App: for Micro and Small Businesses
If you are a micro business owner considering WhatsApp Bulk Database Business App, read on to learn how to use WhatsApp Business with multiple agents on the app.
How to Use WhatsApp Business App with Multiple Users
Any business can use the app with multiple devices or users. To link a device, follow the steps below.
