Celebrating a successful As we bid farewell to the year that is now over. We invite you to take a moment to discover the amazing transformation that millions of sites hosted on SiteGround have undergone. Discover how sites have changed in 2023: explore their speed, security, sustainability, and much more. View your personalized report by clicking the login button on the annual summary page . Here’s a sneak peek at the biggest successes we’ve achieved together this year.
Faster and more efficient websites
In 2023, 82% of sites migrated to SiteGround experienced an impressive 85% speed increase thanks to our hosting infrastructure and numerous site optimization technologies. We continued to help clients make their sites faster after hosting them with us. The expansion of our data center network and CDN was another milestone we are proud of as it also helped improve the performance and loading speed of clients’ sites.
Even greater web security
We have ensured an extra layer of security for our customers by keeping their sites safe on multiple levels. Every day, our AI brute-force prevention system blocks an average of 670,000,000 Czech Republic Email Database malicious requests, and our spam protection solution filters 12 million spam emails. We also proactively update server software when threats arise. Thanks to this approach, in 2023. our users were unaffected by the HTTP/2 Rapid Reset attack. The Exim vulnerability , and many others. Additionally, our customers Achieved an average monthly security score of 70% by following the recommendations received in their monthly security reports.
Small businesses and creators with an edge
In 2023, we are committed to helping customers not only with quality hosting. But also with different tools to grow their online businesses. With the launch of SiteGround’s email marketing tool. We helped them improve their marketing communications easily, without any technical or design skills required. Over 7,000 enthusiasts have learned how to start their own online business in just 30 days with our email course .
Greener sites and eco-friendly initiatives
Minimizing the carbon footprint of our sites has been Buy Email Database List another priority for us. We are happy that over the past 12 months, we have provided sustainable hosting and speed boosting features to our customers which have resulted in 3x less CO2 emissions on our platform, compared to average website emissions. With the help of our customers and followers, we have also planted a forest of 11,400 trees . With the support of Tree Nation, a tree was planted for every single social share of our sustainability report. How cool is that?
Thanks for the recognition!
In addition to making customer sites greener, faster and more secure, we made sure to support our users all the way in 2023. Our award-winning support team resolved over 965,214 Bulk Database queries this year with an average resolution time of 15 minutes on chat and 20 minutes on tickets! It’s no wonder they earned a Stevie Award for Best Customer Service of the Year after competing with teams from 61 countries. Our AI Assistant also helped provide instant insights, answering over 110,000 questions in just the first two months since its launch in 2023.
But the real impact of all these efforts is measured by our customers’ feedback. And we couldn’t wait for the results of our annual survey to start rolling in! For the sixth year in a row. Our survey revealed a 98% customer satisfaction rate for our hosting service. It’s based on our customers’ ratings of our services: security. Loading speed, server uptime, customer support. Range of tools, additional services, and value for money. Thank you so much!