Board members’ thirst In a study conduct by Cisco75 percent of survey participants state that the digital experience has become a significantly more important topic for leaders in their company over the past three years. In most companies (80%), C-level executives are therefore regularly inform about the performance of business-critical applications and digital services and their impact on the company. Overall, this development represents a major challenge, because such reporting must first be made possible.
Cisco’s study shows that application performance is communicate in very different ways. Currently, the most commonly used channel for reporting on this topic is direct discussion of digital customer experiences, closely follow by indirect communication via dashboards and digital displays.
Notably, half of companies now report and discuss application performance in board meetings. While IT professionals are undoubtedly happy that senior management recognizes the importance of application performance and the value IT teams have in delivering a seamless digital experience, this shift also puts them under additional pressure, with nearly all executives surveyed (98%) expecting demand for transparency and reporting to increase over the next two years.
Broad application landscape, inconsistent tools
One challenge is that monitoring and optimizing customer experiences is becoming increasingly complex for IT teams. With the rapid adoption of cloud native technologies, they are faced UAE Phone Number List with an overwhelming amount of application data from an ever-expanding application landscape. In addition, most organizations still use separate, silo tools to monitor different application environments. This in turn means that IT teams do not have a clear view of applications whose components are running both in the cloud and on-premises. However, without a single source of truth for application data, IT professionals are unable to cut through the data noise and must rely on increase monitoring.
The business context of the data is missing
Not only does this lack of visibility and insight make it incredibly difficult for them to identify and resolve performance issues before they impact the user experience, it also becomes nearly cell phone number listing impossible to pull performance data together and turn it into meaningful and actionable insights when reporting on the experience to executive teams. Many IT professionals lack business context to the application data and therefore cannot see how the digital experience impacts key business metrics. But that’s exactly what executives want to know.
Observability tools provide an overview
In response to this challenge, IT teams need enhance visibility in cloud native environments to pinpoint and highlight availability, performance, and security issues across application Bulk Database entities—including business transactions, services, workloads, pods, and containers. Entity-level correlation enables IT teams to quickly isolate and remediate issues, improving metrics such as mean time to detection (MTTD) and mean time to resolution (MTTR). But they also need to add business context to their application data to quickly pinpoint, assess, and prioritize threats and resolve issues base on the potential impact to the end-user experience and, ultimately, business KPIs.
