Unified Communications & Collaboration for the Public Sector

Unified Communications & The topic of data protection and data security in UCC environments is more relevant than ever: increasingly strict regulatory requirements require authorities to handle sensitive information carefully, and the current geopolitical tensions show those responsible every day that not only cyber criminals but also dangerous state actors have long been aware of the value of critical data. At the same time, securing UCC landscapes is also proving to be increasingly complex.

“Similar to private companies, public bodies today must create secure data environments without compromising their own ability to act and perform,” explains Rouven Ashauer, Business Development Manager Collaboration at Controlware. “In practice, however, the balancing act between digital sovereignty and scalable, highly secure collaboration services often proves to be a time-consuming and costly challenge. That is why we support public sector institutions in particular with tailor-made consulting and solution packages in the development of tailor-made UCC solutions – from implementation to documentation.”

Cisco Webex as a holistic and secure UCC solution

The focus is on Cisco’s collaboration portfolio: from the Unified Communications Manager (UCM) as an on-premises solution to the cloud collaboration El Salvador Phone number list platform Webex, which integrates team messaging, cloud calling and Communications Platform-as-a-Service (CPaaS) in addition to classic video conferencing. All components can be combined to form a hybrid system – including the central administration of services, users, devices and security-relevant functions. Cisco has tailored the solutions to European needs beyond the GDPR requirements.

Full data residency in the EU:

Cisco stores all user-generated content in EU data centers.
>Flexible key management for end-to-end encryption (E2E): With the “Hybrid Data Security” (HDS) and “Bring Your Own Key” (BYOK) services, customers Cell Phone Number Database have full control over their stored data at all times.
>Secure meetings with Zero Trust Security: Thanks to MLS (Messaging Layer Security), E2E encryption offers high security with certificate-based participant authentication.

Transparency and regulatory compliance

By storing all statistics, identities, content and all billing data within the EU. Webex Cloud Services can also be used in a legally compliant manner by the Bulk Database public sector: The Webex solution complies with the BSI’s Cloud Computing Compliance Controls Catalogue, or BSI C5 for short. Is the first video conferencing service to be certifie according to the EU Cloud Code of Conduct (EU Cloud CoC) and carries the Swiss Digital Trust Label (DTL). In addition, Cisco provides users with so-call data privacy sheets. Data maps and transparency reports to prove the extent and purpose of personal data being processe in accordance with applicable law.