Communication with clients in Viber, Telegram, WhatsApp, VKontakte, Facebook, Instagram, Avito
from 2000
Final prices for tariffs and mailings will depend on the selected channel and the size of the base
When communicating with clients in messengers, speed Switzerland Phone Number List is important, that is, you always need to know what goods are in stock, how much is left, etc. An inventory control system will help with this.
The My Warehouse service is suitable for online trading
retail and wholesale. Everything you need is in one Cell Phone Number Database system: sales, purchases, warehouse, finances, clients and suppliers. You can manage your business in a single window mode – send messages to clients directly from the service. For example, using integration with Messaggio – MyWarehouse will send notifications to clients and store administrators about changes in order statuses. You can connect mailing via SMS or Viber, WhatsApp and VKontakte.
Try it for free
Rules for communicating with clients in messengers
The rules for communicating with clients in messengers may vary slightly depending on the specific situation and business characteristics, but there are several general principles that you should pay attention to:
Send only important and interesting information to your customers, focusing on their needs.
Comparison:
On the left is an example of how NOT to communicate with clients. On the right is an adequate dialogue.
Try to respond to messages in messengers as quickly as Bulk Database possible. A quick response will help show that you value the client’s time and interests.
In addition to answering specific customer questions, try to provide them with useful information related to your products or services. For example, tips, instructions, etc.
Try to create personalized messages based on the customer’s preferences and history of interaction with the brand.
Advice for those implementing communication in messengers
Make sure that links to messengers are placed in places that are visible to customers.
Use your own real customer bases. Remember that you cannot send out a mailing if the user has not given consent.
